Resources in the volunteer portal



Financial Coaching


Volunteer Training

2021 Volunteer Training –

2021 Fall Training Schedule (with links)

Module 1: Introduction to EDCAP (for Ambassadors)

Module 2: Community Outreach (for Ambassadors)

Module 3: Volunteer Protocols (for All Volunteers)

Module 4: Budgeting for EDCAP (for Counselors)

Module 5: Credit Reports for EDCAP (for Counselors)

Module 6: The Student Loan System (for Counselors)

Module 7: Student Loan Problems and Cures (Repayment, Consolidation, and Rehabilitation)

Module 8: Student Loan Forgiveness and Discharge 

Module 9: Student Loan Sessions and FSA Website

Module 10: Case Handling for Counselors

Managing Student Loans Amid COVID-19, April 15, 2020

This presentation was done for student loan borrowers. It goes over the relief available through the CARES Act and in NYS. It also covers some strategies for managing student loans in good standing and those in default. Click Managing Student Loan Debt Amid COVID-19 4.15.2020 for the PPT and here for the recording.