Borrowers can now enroll in or switch income driven repayment plans online. The SAVE plan is temporarily blocked by a court order and those on the plan have been placed on a temporary non-interest bearing forbearance. Learn more.

Contact Us

If you live in New York State and need guidance on managing student debt, paying for school, or completing the FAFSA, we’re here to help. Our services are free, confidential, and unbiased!

Our Services

Call our Education Debt Helpline at (888) 614-5004. We have dedicated staff Monday to Friday, 9 am to 4 pm.

Meet with a counselor to discuss repayment strategies, debt relief, issues with lenders or loan servicers, consolidation, deferment, forbearance, and more.

Email us at edcap@cssny.org or complete the form to send us your questions.

Find a Location

Enter a New York town, county, or zip code in the form below to see a list of in-person agencies near you. If you cannot access the tool below, please call EDCAP.

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