Warning: Taking out new student loans or consolidating existing loans will be limited to the new tiered standard plan and RAP (extended 30-year forgiveness timeline). Learn more.

Facing Student Loan Default? Your Tax Refund—and More—Could Be Taken

Know the facts:

  • Default starts fast: Miss one payment and you’re delinquent. After 9 months, you’re in default.
  • Credit takes a hit: Default can drop your score by 200+ points, affecting housing, jobs, and more.
  • Collections are coming back: The government can seize tax refunds, garnish wages, and reduce benefits—without court action. While temporarily paused, this could resume at any time.
  • No blanket forgiveness: Broad cancellation didn’t happen.
  • An IDR Plan can keep you out of default: Stay in good standing with an Income-Driven Repayment Plan (as low as $0/mo) and earn forgiveness credit.

Act now to protect your tax refunds, avoid deeper financial harm, and get on track for forgiveness.

New Yorkers: Free, personalized help is available. Call our helpline at 888-614-5004 for urgent support.

Take These 4 Steps Now:

Step 1: Check your Federal Student Aid account

Log in at studentaid.gov to find out:

  • Whether your loans are in default and who’s managing them.
  • Who your loan servicer is.
  • Your current balance, interest rate, and repayment status.

Learn how to get out of default and pick the best approach to avoid collections.

Step 2: Create an account with your loan servicer

Visit your servicer’s website and:

  • Register or log in to your account.
  • View your payment schedule, past due notices, and other correspondence in your inbox.
  • Set up or update your payment method.

Step 3: Explore repayment plan options

You may qualify for an IDR Plan based on your income. Use our Repayment Plan Calculator to see payment amounts. These plans can:

  • Lower your monthly payment.
  • Keep your loans in good standing.
  • Help you qualify for forgiveness down the line.
  • No job or income required!

Step 4: Have a past due balance? Call your servicer now

Ask about:

  • A retroactive administrative forbearance, which may bring your account current.
  • Other options to stop collections before they start.
  • If you cannot afford any repayment plan, ask about a deferment or forbearance.

Want Personalized Help?

New York state residents can get free, unbiased assistance with student loans or financial aid today.

Schedule a virtual appointment or contact us at 888-614-5004 or edcap@cssny.org


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